Content Writer
2-3 years

Health Gennie was founded in 2017 to change the standard of customer service online. Our AI-first customer service platform is a totally new way to deliver customer service and is designed to transform the way businesses interact with their customers through AI. We all know that customer service on the internet sucks. It’s slow and impersonal. We help businesses provide instant and

exceptional service to their customers and maximize their support agents’ productivity, efficiency, and performance—all through our single AI system. More than 25,000 businesses use Intercom to send millions of messages to millions of customers each month. Health Gennie has been a long-standing product leader and cultural icon in the technology and startup worlds for more than a decade. We set the pace for our industry and live by our values that allow us to push boundaries, build with speed and intensity, and deliver incredible value to our customers.Join us on our mission to redefine customer service and make internet business personal.

What's the opportunity?

As a Business Development Representative, you will play a critical role in driving
revenue growth for the Intercom Sales organization through effective pipeline generation. Our role is
to lay the foundation for Health Gennie Sales by engaging with prospects and customers, and helping them
understand the value of Health Gennie through creative & engaging prospecting.

We invest in our BDRs. We strongly believe in giving our team the opportunities to grow & develop
at Health Gennie, and to push themselves outside of their comfort zones to achieve goals they never thought
would be possible. In joining the Business Development team at Health Gennie, you join a community
that believes in development and promotion from within. We’re looking for people who are excited to work
in a fast-moving company, make an impact, and rapidly develop their career in sales.

What will I be doing?

  • Creating and prioritizing strategic target account lists.
  • Generating new business pipeline for Account Executives through cold calling, email, social etc.
  • Following up and creating value to Marketing Qualified Leads (MQLs).
  • Providing a great experience for Intercom’s prospective customers.
  • Maintaining an up-to-date knowledge of our product and its value to customers.
  • Demonstrating an ability to attract new customers.
  • Working with cross functional teams to improve business processes.
  • Engaging in team development and mentoring.

Benefits

  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews - great work is rewarded!
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • Fun events for Intercomrades, friends, and family!

Role And Responsbilities

About Us:

Health Gennie is a leading Preventive Healthcare IT platform dedicated to providing comprehensive healthcare solutions to patients, allowing them to manage their health effectively from home. With a focus on delivering the right healthcare at the right time, we enable patients to connect seamlessly with healthcare providers and take control of their health. Our services include Electronic Health Record (EHR) systems, reporting and analytics, and financial solutions—all designed to improve lifestyle management and healthcare outcomes. Health Gennie is driven by a team of expert physicians, IT professionals, and healthcare innovators with experience in the U.S. healthcare sector.

Job Summary:

We are seeking a talented Content Writer to join our team. The ideal candidate will have a passion for healthcare technology and the ability to create engaging, informative, and innovative content that resonates with our audience. This role involves collaborating with the IT team to ensure our content aligns with the technical aspects of our solutions. Additionally, you will focus on writing content related to various health topics, including mental health, preventive care, and lifestyle management, to support Health Gennie’s mission of promoting holistic well-being. 

Key Responsibilities:

  • Develop, write, and edit high-quality content for various digital platforms, including websites, blogs, social media, newsletters, and email campaigns.
  • Create content that clearly communicates complex healthcare IT topics, making them accessible and engaging for a broad audience.
  • Work closely with the IT team to understand Health Gennie’s technical offerings and write product descriptions, technical articles, and other informational content.
  • Write about mental health, preventive healthcare, and lifestyle management, providing readers with insights and practical guidance on maintaining overall wellness.
  • Collaborate with marketing teams to craft SEO-optimized content that drives traffic and enhances search engine visibility.
  • Generate innovative ideas for content that aligns with Health Gennie’s mission to empower patients and healthcare providers.
  • Stay up-to-date with industry trends, healthcare IT advancements, and competitor content to ensure Health Gennie’s messaging remains relevant and compelling.

Requirements:

  • Bachelor’s degree in English, Communications, Journalism, or a related field.
  • Proven experience as a content writer, preferably in the healthcare or tech industry.
  • Exceptional writing and editing skills, with a keen eye for detail.
  • Familiarity with SEO best practices and experience in creating SEO-optimized content.
  • Strong understanding of digital content creation and social media trends.
  • Ability to work independently and manage multiple projects with tight deadlines.
  • Basic knowledge of healthcare IT systems, EHR, mental health, and preventive healthcare is a plus.

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